Nicole received the majority of her customer service experience at Food Lion where she worked as an Office Assistant there with 5+ years of experience.
 
Nicole graduated from the Office Administration program in May 2019 from Richmond Community College with her Associates in Science. While attending RCC, Nicole also acquired her Office Administration Certificate and Microsoft Office Certificate. She's been a member of the Service Thread team since 2019, and resides in Rockingham, NC with her family.