Hope works passionately to improve our lives. Drawing on her experience supervising customer service at Gatelinx and as an HR Assistant for MSD, NC, she deftly manages our employee benefits, recruitment and public relations.

She’s also the driving force of our community outreach. Since joining Service Thread in 2005, Hope has presided over this department, helping to collect myriad accolades, including the prestigious North Carolina Department of Labor SHARP Award, the second-highest workplace safety award in the state, and the NC Governors Award for Workplace Excellence.

Hope has a Bachelor’s degree in Business Administration from UNC–Pembroke and a Master of Business Administration (MBA) from St. Andrews University.