Jay has been with Service Thread since 1996. He joined us from the Automotive Division at United Technologies, where he worked as Production Supervisor, Inventory Analyst, and Materials Manager, helping to slash inventory costs by $300,000.

With Jay at the helm of our Operations, we grew by $14 million and 100 people. As CFO, he developed an accounting and MIS system that won Microsoft’s Pinnacle Award for Excellence in Customer Service, helped us win the NC Governor’s Award for Workforce Development and structured the solar farm purchase and lease for 272 kW of renewable energy production.

In his current role as COO, Jay has improved our culture and processes by building an environment that fosters excellence and provides employees with resources to be successful.

Jay holds a BA in Business Administration & Marketing from Saint Andrews University and an MBA from Elon University.