By funding my education, Service Thread has given me a great advantage in furthering my career. Service Thread provides the tools, skills and confidence needed to be successful in your job and throughout your career. Service Thread offers opportunity, and I am grateful for that.”

Hope Dohogn
Human Resources Manager
Service Thread

The College supports Service Thread’s innovative leadership addressing the needs of their customers and promoting the training of their employees. We are proud that RCC provides educational and training services to them, and I look forward to a long-standing partnership with the company.”

Dr. Dale McInnis
President
Richmond Community College

The National Career Readiness Certificate (NCRC) is an industry-recognized, portable, evidence-based credential that certifies essential skills needed for workplace success. Assessments measure “real world” skills that employers believe are critical to job success. Realizing the need for this type of education, Service Thread and the Richmond Community College jointly developed a model of incumbent worker training that could be used by a multitude of local businesses to increase the skill level of employees and more accurately assess their employees’ educational and training needs.

I am impressed that Service Thread has a sincere commitment to improve the quality of their employees’ lives with these wellness-based initiatives. Wellness is a priority at Service Thread.”

Jeanne Kreuser, RN, BSN
Mobile Health Care Services
Scotland Health Care System

Service Thread believes in helping employees reach their maximum potential for a longer and healthier life by contracting Scotland Health Care System to offer an RN on-site monthly to discuss individual healthcare issues and conduct assessments that include blood work, blood pressure, body fat, bone density, lung function, and prostate blood testing. The screenings gives employees information about health risks they may have and offers recommendations to reduce future health problems.

I’m Ricky Johnson and 2 years ago, Service Thread saved my life.

Everyday, I kept having headaches but dismissed them as a minor pain. One day, a nurse came to take our blood pressure. Regarding my headaches, she said 'Well, that shouldn't be happening. Let’s take your blood pressure.’ She looked at me and said, 'You gotta leave here right now. Your blood pressure is 190 over 125. I went to the hospital where they found an abdominal aneurism. In one day, I went from working at Service Thread, the next day at the doctor's, and that same day to a nearby a specialist. My doctor said, 'If I'm poised above you with a scalpel and this thing ruptures, I can't get in you fast enough to save your life.' If it wasn't for Service Thread’s wellness program, I would've kept dismissing those regular headaches. It could've been the following week, I may have been playing catch with my son, been hit with a ball, and died.

I'm extremely thankful to Service Thread and this nurse.”

Ricky Johnson
Plant Supervisor
Service Thread

The ProHealth Wellness Program brings an RN on-site monthly to discuss individual health care issues. Because of this program, an employee was found to have a life threatening aneurysm that was successfully treated.

Service Thread continues to be an area leader in safety and health program management and is one of 100 companies in North Carolina to receive this prestigious award. Top management support and involvement, employee participation, and hazard recognition is, and has been, the key to their exemplary safety and health program. It is obvious that safety is a serious issue for everyone at Service Thread.”

Terry Conrad
Occupational Safety Consultant
NC Department Of Labor

We are proud to be chosen again by the North Carolina Department of Labor for this prestigious award. Workplace safety is a serious issue for everyone here at Service Thread. Our management team, safety committee, and all employees work together to make Service Thread a safe and healthy workplace.”

Chip Butler
CEO & President
Service Thread

SHARP (Safety and Health Achievement Recognition Program) is a program that recognizes small and mid-size employers who have developed and maintained effective safety and health programs promoting safe and productive working environments. The SHARP award is the state’s second highest workplace safety designation.

Service Thread is a generous community partner with the American Red Cross. Employees and corporate leadership have consistently supported our fundraisers and volunteered for over five years now. Their donations enabled us to educate local residents in preparedness and lifesaving skills and to respond to local disaster. Service Thread is a model of giving back to their neighbors and supporting those in need.”

Carol Ann Lentz
Executive Director
American Red Cross

The American Red Cross is a humanitarian organization providing relief to victims of disaster and helping people prevent, prepare for, and respond to emergencies.

We are proud to be leasing the Service Thread rooftop for this large solar installation in Laurinburg. Service Thread has shown a strong commitment toward energy security and environmental stewardship by installing their own solar system and by using the lease revenue they receive from the Argand solar system to help them make additional investments in solar and energy efficiency.”

Erik Lensch
President
Argand Energy

We looked at developing a solar energy generation system on our 108,000 square foot distribution center building as a way to reduce our power costs. With the abundance of good North Carolina sunshine, we knew this was a natural place to operate a solar system. Argand Energy came to us with a proposal to host an additional solar panel installation on our roof. After internal discussion and engineering review, we decided to accept the proposal to host a new 250 kilowatt solar system, one of the largest privately owned systems in North Carolina.”

Jay Todd
COO
Service Thread

Argand Energy Solutions has been providing solar energy products and services since 1999.

Service Thread is our business partner and has supported our PBIS program with investments of time and money. Service Thread provides outstanding support to our Positive Behavior Intervention and Supports Program by awarding the Service Thread Citizenship Award and a laptop computer to the 5thgrade student who attains the highest composite score in math, science and reading.”

Dr. Terry Franklin
Assistant Principal
I. Ellis Johnson Elementary School

The I. Ellis Johnson Elementary School Positive Behavior Intervention and Supports Program is a process for creating school environments that are more predictable and effective for achieving academic and social goals.

By making donations and riding in “Bike to Build,” Service Thread shows dedication to making our annual fundraisers successfully. Volunteerism is just as important as donations at Service Thread and this is proven by their employees’ participation in both house-building and fundraising.”

Susan Covington
Executive Director
Habitat for Humanity, Scotland County

Habitat for Humanity works to eliminate poverty housing and homelessness from the face of the earth by constructing and building adequate and basic housing.

We need more innovative thinking leaders like those at Service Thread to lead us as we make our way into the future. Service Thread’s commitment to environmental sustainability is evident by the Service Thread facility’s rooftop solar panels, and I know that your interest in sustainability is genuine.”

Kay R. Hagan
United States Senator

United States Senator Kay Hagen visited our facility during her North Carolina Back to Work Jobs Tour.

Ashboro Elastics manufactures versatile narrow fabrics that are combinations of elastic, rigid, woven and knitted attributes.

Challenge

To produce a weft knit fabric for use in manufacturing specialized radiator hose configurations in various sizes.

Service Solution

Service Thread designed an ISO treated cabled construction that adhered to rubber, passed rigorous burst-strength requirements, and possessed a diameter that was small enough to allow continuous operation through weaving guides.

You guys are number one in our book for converters.”

Matt Welshans
Development Manager/Knitting
Ashboro Elastics

Barrday is an advanced material solutions company whose product lines encompass applications for the composite, energy and protective markets.

Challenge

Develop better processing conditions and increase on-floor efficiencies

Service Solution

Service Thread commission twisted Barrday's yarn material, re-designing the size and length delivered specifically for their production process.

You guys have truly been a service to us ~ timely communication and prompt service have been more than appreciated. Service Thread has always been upfront with us regarding what could and could not be done pertaining to your capabilities ~ even if it cost a ‘sale’. We really appreciate your honest approach and look forward to working with you in the future.”

Daniel Priddy
Scheduler
Barrday Protective Solutions

Cargill Animal Nutrition is a leading nutrition supplier for animals across 24 countries with an innovative portfolio to nourish animals around the world.

Challenge

Cargill needed sewing head parts to maintain the efficiency of their production line.

Service Solution

Service Thread sent supplies via UPS Next Day Air to avoid interfering with Cargill's standard production process. Karl called the following day to express his gratitude in our immediate response to his needs.

Karl Johnson
Cargill Animal Nutrition

Certex is one of the world's leading distributors of lifting products and services.

Challenge

With a tremendous, rapid boom in product sales, Certex Sling exhausted their inventory of all thread sizes at the same time. They needed products and immediate service.

Service Solution

To meet their urgent needs and simultaneously keep re-stocking costs as low as possible, Service Thread Next Day Air-shipped one item and the remaining order in transit to Houston that afternoon. STC shipped 800 pounds of thread within an hour!

Dave, just want to say thank you for taking care of that shipment for us. This was the first time in 12 years that we ran out of every size thread used. Service thread was there for us when we needed them and shipped over 800 pounds of material to us that same day. Your service is amazing!”

Joe Clemens
Operations Manager
Certex Sling

Coastwide Tag has been a tag finishing specialist since 1946.

Challenge

Because no distributor or manufacturer would fill Coastwide Tag’s request for smaller quantities, they were have trouble replacing a certain yarn pertinent to their process without ordering 2 years’ worth of inventory.

Service Solution

Service Thread engineered a higher-yield yarn specifically for Coastwide Tag, providing this product in quantities and prices designed to meet their needs.

Jay Sullivan
President
Coastwide Tags

Eaton is a versatile power management company that specializes in supplying electrical components and high-quality power systems.

Challenge

Eaton-Mexico needed an alternative raw material to the silicone-based, spin-finish fiber they were using for extremely high-speed product production.

Service Solution

Proposing an affordable alternative fiber, Service Thread helped Eaton increase their machine speeds and package stability while reducing their raw material wastes.

Greg Ward
Corporate Procurement Manager
Eaton

General Cable is a manufacturer of copper, Aluminum, and fiber optic wire and cable products for global energy, industrial, specialty and communications markets.

Challenge

Improved machinery efficiencies and reduced downtime due to equipment stoppages

Service Solution

Service Thread engineered a system of new arbors and thread guides for the production machinery, as well as designed a new maintenance program that created longer run times and reduced machine downtime.

I want to pass along the first bit of feedback that I received on the new binders; it was all positive! The operators…were ecstatic about the last two days they've run your product. They relayed to me that they have not had one single breakdown, blowup, or early run-out and are using the cobs down to the last 1/8th of an inch remaining before changing out.”

Joe Snellen
OVD Scheduling Planner
General Cable

Graphic Packaging is a leading packaging company that focuses on producing sustainable materials.

Challenge

Facing price and delivery instabilities, Graphic Packaging needed a reliable source for a thread fundamental to their production.

Service Solution

We suggested our 13/4 100% polyester thread, which stabilized the price, guaranteed availability, and ran 25% longer before thread changes.

Robert Dewitt
Plant Manager
Graphic Packaging

I & I Sling has provided Rigging Solutions since 1963, offering high-quality products and incomparable customer service.

Challenge

I & I needed a machine capable of sewing a large diameter rope sling in its middle as well as a reliable parts source for their creels.

Service Solution

Service Thread engineered this sewing machine specifically for I & I Sling’s application and visited their location to assess their parts needs. We supplied the necessary parts within one week.

Thank you for taking time to come out for our needs.”

Tara Pollard
Branch Manager
I&I Sling, Inc.

Packaging Equipment Company offers sales and service of bag filling and closing equipment.

Challenge

Dixon Hudgins has called numerous times after business hours, requesting shipment of parts that were in high demand for his company or his customers.

Service Solution

Service Thread has been able to fill these emergency orders during after-hours which allows Packaging Equipment Company to operate at full capacity the following day without the threat of having a production outage due to missing parts.

I really enjoy working with a company as efficient as Service Thread. They always go above and beyond in making sure their customers' needs are met. I'll always remember on April 4th when a customer called at 4:30 in the afternoon and was down, needing parts as soon as possible. I called Ryan, and he got the order ready and actually took it to a UPS facility so that it could be shipped that day. I really appreciated this, and our customer was very impressed!”

Dixon Hudgins
President
Packaging Equipment Company

Parker Hannifin is a leading manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of commercial, mobile, industrial and aerospace markets.

Challenge

Parker Hannifin’s improvement team needed to decrease waste and lower production costs.

Service Solution

Service Thread brought their twisting and winding processes in-house, re-designed their winding bobbins for a 60% savings, and amortized their costs over a few months. This program has streamlined hose production by 20,000 feet per day while lowering waste associated with the winding process.

Service Thread brought us a level of expertise that made a real difference in how we do business now.”

Kelvin Villamil
Value Stream Manager
Parker Hannifin
kvillamil@parker.com

Southern States is a farmer-owned cooperative that provides agricultural products and services to farmers and homeowners.

Challenge

Southern States was bagging 50 tons of feed per a single roll of crepe tape but loosing valuable bagging time every time they need to replace the roll.

Service Solution

Service Thread suggested our Hi-Yield SuperTape that increased Southern State’s bag per roll tonnage by over 80% and helped the cooperative transfer this time to its specialty: feed production.

Service Thread has always been an excellent supplier of our quality thread needs. They encourage us to try new products as they become available, such as the SuperTape which is working great for us.”

James Willsie
Superintendent
Southern States / Cooperative Milling

Thread Exchange is an Internet-based thread retailer that offers simple shopping navigation and affordable products.

Challenge

Due to the nature of their business, Thread Exchange ordered single cases of bonded thread and were having trouble maintaining a specific product at a certain low price for the entire year.

Service Solution

Service Thread created a make-and-hold order system to ensure an annual price within their budget regardless of fluctuating commodity prices. With our help, Thread Exchange is able to secure the products they needed at the price they want.

At www.thethreadexchange.com, we depend on Service Thread for many of our top-selling nylon and polyester threads. As an internet-based thread retailer, we offer same-day shipment with no minimum order requirements to our customers. Service Thread’s high quality products, excellent customer service, and dependable on-time delivery help us be successful in our niche."”

Jerry Tenney
President
Thread Exchange

Veyance Technologies manufactures engineered rubber products for industrial, automotive, and military markets worldwide.

Challenge

Veyance needed a cost effective marker yarn with adequate processing strength and low dry-heat shrinkage to be used in all their hoses without altering the appearance or geometry.

Service Solution

Service Thread introduced a dyed staple-spun polyester, saving Veyance money by eliminating the need to chemically dye a multifilament polyester yarn.

William Goodyear manufactures American-made rubber products that are made with high-quality raw materials.

Challenge

William Goodyear needed a non-fraying, strength member thread to be used in perforated feeder belts sorting high-volume, vacuum controlled mail for postal services worldwide.

Service Solution

Service Thread recommended a spun polyester that provided necessary strength without fraying at the edges and causing the belts to unravel.

The technical support and customer service we have received from Service Thread has been great. After our initial phone call to inquire about your products, a meeting was set up within days at our facility with both manufacturing and sales representatives. Literature and technical data were straightforward and comprehensive. We ordered several samples that arrived quickly and outperformed our current products hands-down. We have been very impressed with both the products and the people we have been associated with at Service Thread.”

Keith Tonkin
Technical Director
William Goodyear

Multi-end Winding

Parallel assembly winding of more than one end of twisted or untwisted yarn on a single tube.

How We Work

Multi-end winding is used for hose reinforcement in order to increase coverage of yarn reinforcement.

Assembly wound yarns are used to combine yarns prior to two-for-one twisting.

Service

With over 50 years of experience in the industry, it is no wonder that Service Thread is the premier manufacturer of industrial yarns and sewing threads, converted multifilament yarns, and engineered specialty textile products. But that is only part of the story. We also feature award-winning customer service, everyday.

How We Work

Our senior management includes technical personnel who often work directly with our partners in order to implement the latest technologies in thread processing methods.

We provide after hours access to customer service and order processing staff, ensuring same or next day shipment of most orders…even those placed after 3 P.M.

We provide historical order analysis for all customers as well as consigned inventory programs for approved customers.

Treating

We coat yarns or threads with specialized chemical formulations for a variety of processing applications and product characteristics.

How We Work

Nylon bond and Polyester bond for high-speed multi-directional threads are used for a variety of sewing applications including slings, heavy fabrics (tarps), and other heavy materials such as leather goods.

We produce non-wick coating and wax coatings for wire and cable binders and lacing cords.

We produce moisture cured urethane coatings for manufactured rubber goods—specifically hoses and belts.

Twisting

By combining one or more single yarn strands, we produce twisted thread that is stronger and more durable. And best of all, it can be tailored to meet specific customer demands or industrial applications.

How We Work

Twisted synthetic yarns are commonly used as hose reinforcements as well as for weaving and sewing applications.

Flexible intermediate bulk containers (FIBCs) use twisted yarn for seaming and bag construction.

Single-end Winding

Winding of one yarn strand or thread on a specifically configured tube, spool, or cone package designed for optimal processing by a large variety of industrial equipment in diverse industries

How We Work

Many hose reinforcement processes—including spiral winders, knitters, and braiding equipment—use our single-end, wound, and metered packages. As always, they are constructed with high integrity and specific densities in order to achieve balance, yield, and speed.

Single-end yarns are wound on small 8oz packages for handheld industrial bag closing equipment and large 20lb knotless packages for high speed automated bag-packaging lines.

Process & Product Engineering

Yarn types and package configurations are designed, developed, and delivered to meet critical process and product requirements, with emphasis on value and speed. In other words, we design packages to meet your needs.

How We Work

Larger cones (up to 25lbs) for bag making and closing allow our partners to run 50 percent longer before halting their production for thread changes.

We increased package density with wind ratios designed for uniform payoff during high speed processing, allowing wire and cable binding equipment to run longer with better yields, less downtime and less waste.

Parts Engineering

Because we work smart, source globally, and utilize state of the art technologies, our machinery and parts operate with less wear and tear. This allows for improved performance, added value, and improved operating conditions on your end.

How We Work

We have developed longer-lasting thread and bag cutting knives for our partners in the bag closing industry.

We have developed improvements in creel design and parts, benefiting partners in the sling, wire and cable, webbing, and beaming industries, among others.

Cultivating Innovation

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You Call, We Haul

24 Hour Orders

Designing For Your Needs

Imagining Innovation

Streamlining Innovation

Revolutionizing Service

Empowering Partners

Same Day Shipping

Long-term Solutions

Innovation For Your Needs

Investing In You

Value Uncovered

Engineering Solutions

Committed To Success

Standing Behind Our Word

Promoting Healthy Lives

Ties That Bind

We Do Details

Producing Results

Industry Cross Polination

Continuous Improvement

Embracing Partnership

We Are Innovation

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